questions, answered
Frequently asked questions.
The things parents usually ask before starting therapy with us. Can’t find yours? We’re happy to help.
getting started
Before your first call
How to know it’s time, who we see, and what happens when you reach out.
When is the right time to start therapy?
Every child can benefit from having a safe space to explore their emotions and build confidence. Research shows that early support leads to better outcomes, helping children develop emotional awareness and coping skills that will serve them throughout their lives. Whether your child is experiencing daily challenges or occasional struggles, our expert therapists help them develop tools to manage emotions and build resilience.
What age is appropriate to start therapy?
We specialize in working with children ages 2-18, tailoring our approach to each child's developmental stage and individual needs. Our playful, engaging methods help even our youngest clients feel comfortable and understood.
What happens on the free discovery call?
It’s a free 15-minute call with our Care Coordinator. They’ll listen to what’s going on, answer your first questions, and match your child with the therapist who best fits your family. After the call, your matched therapist reaches out personally to say hello and share a clear plan.
How is my child’s therapist selected?
After completing your meeting with our client coordinator, you are paired with a therapist that will best fit your child’s needs and who matches your availability for sessions.
I’m hesitant about therapy. Will it work?
It’s ok to be hesitant about therapy. We get it! If you have reservations about this process, it’s important to bring them up with your therapist. We take pride in our unique and modern approach to therapy. We go beyond traditional talk therapy and work with you to understand the root cause of your child’s challenges. While we cannot guarantee results, our approach is oftentimes a refreshing and new take on what’s off in your child’s mind and body and what you can do differently moving forward.
how it works
Sessions and parents
What a week of therapy looks like, and how you stay part of it.
How long are sessions?
A typical session lasts 50 minutes. If additional time is needed, your therapist may recommend a longer session, up to 90 minutes.
How frequent are sessions?
We require weekly sessions for at least several months. Why? We care about your success in therapy, and we want you and your child to get the most out of your commitment! We know from research that weekly sessions lead to better therapy outcomes due to increased momentum and stronger therapist-client relationship. Consistency = long-term success.
How long does therapy last?
Because every client we work with has unique needs and goals, the length of therapy varies person to person! Some factors we take into consideration when thinking about therapy length is how long the symptoms have been present, family dynamics, and how quickly the client responds to interventions. Your assigned therapist will provide you with an estimated length of therapy once they complete the initial assessment.
How do you include parents in the process?
We believe parents are key to lasting positive change. We start with a 90-minute parent meeting to understand your concerns and create a clear path forward. While your child attends regular sessions, we keep you actively involved through regular check-ins (1-3 times monthly) to ensure progress extends to home and school. This collaborative approach helps strengthen your parent-child connection while giving your child space to grow.
Do you offer online therapy?
Yes. Along with in-person sessions at our Santa Monica and West Los Angeles offices, we offer virtual sessions for families across California.
cost and insurance
Paying for therapy
How private pay works and how you can still use your out-of-network benefits.
Do you take insurance?
We do not accept insurance, but you can still use your insurance, depending on your benefits for out-of-network providers. You will receive a monthly statement via email called a Superbill that you can forward to your insurance company to receive reimbursement. This Superbill contains all of the required details your insurance company needs in order to make a decision regarding reimbursement amount. Please contact your insurance provider for more information.
offices and services
Where to find us
Our two Westside offices, our hours, and assessments.
Where are your offices?
Santa Monica: 3201 Wilshire Blvd, Suite 211, Santa Monica, CA 90403.
West Los Angeles: 1849 Sawtelle Blvd, Suite 620, Los Angeles, CA 90025.
What are your hours?
Monday to Friday, 9am to 8pm. Saturday and Sunday, 10am to 4pm.
Do you provide assessments?
Yes! We have clinicians who can provide a range of developmental assessments. Please speak to our client coordinator for more information at (424) 788-2826.
still wondering?
Ask us anything.
A free 15-minute call is the easiest way to get answers about your child. Prefer to write? Send us a note.